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  • Managing Big-Headed Employees

    Schinkel covers some of his best advice about what to do and not to do as a manager in those situations. There’s a tightrope walk between inflating the employee’s ego and “knocking him down a notch.”

    Do you have some employees or co-workers who think of themselves as extra special, indispensible and untouchable? Their superior attitude often ticks off the people who work with them. So today we look at the right and wrong way to deal with prima donnas in the workplace.”

    So begins Greg Schinkel’s recent article on Leader’s Beacon, “Managing Prima Donnas at Work.”

    Very few managers are fortunate enough to go through their careers without having to deal with at least some employees who have a too high of an opinion of themselves and what they bring to the table. They can be difficult to handle.

    What do you do when a worker thinks that the world revolves around her?

    How do you get the productivity you need out of them without feeding the ego-beast?

    Schinkel covers some of his best advice about what to do and not to do as a manager in those situations. There’s a tightrope walk between further inflating the employee’s ego and “knocking him down a notch.” Neither extreme will be in your best interest as the team’s leader.

    Of the action items listed in the article, my favorite is this one:

    Remind the individual who the customer is, their role in supporting the customer (internal or external) and that the overall success depends not on his or her individual talents but the overall capability of the group.

    Teamwork and cooperation have to thrive if you want to achieve maximum productivity. Prima donnas tend to foster individualism and egocentric focus, when the only reason that the team exists is to take care of the customer.

    Remind everyone that the customer is the real boss, and creat an environment where each member is held accountable for his or her contribution to the total effort.

    One team, one goal. This is the mentality that ensures that the end user receives the highest-quality product or service possible.

    Go and do likewise.

    Donnie Bryant
    Content Director
    Upstart: Business and Management for 20-40 Year Old Professionals

    Filed Under: Management


    About the Author: Donnie Bryant is a direct response copywriter and marketing consultant. He specializes in improving businesses' sales and profitability by creating compelling marketing messages and strategies. Find out more about Donnie at http://donnie-bryant.com. You can also follow him on Twitter at @donniebryant and connect with him on Google Plus at +donniebryant.

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