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  • You. Are. The Manager.

    You aren’t your employees friend. You aren’t a co-worker. You’ve been chosen to run this business. You will be held accountable for everything that happens. You have to step back from the work sometimes and look at the big picture.

    When I first entered the world of retail management, I sort of backed my way into the job.

    I worked for a small chain of stores where the pay was pretty close to minimum wage. Not long after I started, a national chain called me up and

    Courtesy: PhotoXpress Free Images

    offered me quite a bit more money to do the exact same job.

    Not to brag, but I was one of the most productive salespeople in the small chain. So when I told my boss about the offer I had received, he didn’t want me to quit. He gave me a raise and the promise to begin training me for a management role.

    The thing is, the training never came. But the responsibilities started to come. I had to pick up management skills on my own. For me, the process was slow and arduous. My team of subordinates was never more than 3 people, and we I rarely worked at the same time.

    It wasn’t until I started working at my next job that I really developed into an effective manager. I had a larger team, a more multifaceted business to run, and a lot more pressure from upper management.

    Truth be told, I was not ready to take on the duty I had undertaken. I promised more than I could produce at the time, and I struggled.

    Rather than being a boss, I was more of a buddy. Instead of a delegator or overseer, I was a co-worker.

    Have you ever been in that situation? It’s not not the ideal way to set yourself up to succeed as a manager.

    I didn’t listen to much music during my hours of commuting. My mind would either prepare for the day ahead or reflect on how the day went.

    One day the thought struck me. How do you get yourself out of the hole you’ve dug yourself into, Donnie? A voice in my head simply stated 4 words: “You Are the Manager.”

    YOU are the manager. No one else. You alone are responsible for the results you and your team gets. You don’t get to make excuses. Either you lead, or you fail.

    You ARE the manager. Maybe sometimes you don’t feel like you are qualified to be. Sometimes you don’t want to be. But you ARE the manager. Even if no one wants to treat you like a manager, that’s what you are.

    You are the MANAGER. You aren’t your employees friend. You aren’t a co-worker. You’ve been chosen to run this business. You will be held accountable for everything that happens. You have to step back from the work sometimes and look at the big picture. That’s the only way you can manage well.

    The realization that “I am the manager” literally changed the way I approached my job from that day forward. That’s not to say that everything was perfect right away. In fact, it was never perfect; I was never perfect.

    But I started to get the results I was looking for. My team was more efficient, my job was less stressful, and the big bosses were more pleased with how the store was being run.

    If you’re struggling with leadership or management in your business, you need to realize something: You. Are. The Manager.

    Upstart: Business and Management for 20-40 Year Old Professionals

    Filed Under: Management

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    About the Author: Donnie Bryant is a direct response copywriter and marketing consultant. He specializes in improving businesses' sales and profitability by creating compelling marketing messages and strategies. Find out more about Donnie at http://donnie-bryant.com. You can also follow him on Twitter at @donniebryant and connect with him on Google Plus at +donniebryant.

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